The Digital Transformation team at NHSX is carrying out research to reflect on how their team can respond better to a future health crisis. Sophie Rankin, Senior User Researcher at NHSX, explains their approach and how the insights will be used.
Our team at NHSX recently completed a discovery into Children and Young People’s Mental Health Services (CYPMHS). Read on to find out what we learned and what’s coming next.
NHSX user researcher Sophie Rankin shares how the team worked together during the children and young people’s mental health discovery. This blog covers the approach to setting research questions, conducting research and analysis, with some practical tips for practising user research as a team.
NHSX have started a discovery project looking at children and young people's mental health services. The team is looking for help to reach out to young people, parents and staff.
Understanding people’s behaviour is vital to designing better services. NHSX user researcher shares some tips on how you can get this right.