The Digital Transformation team at NHSX is carrying out research to reflect on how their team can respond better to a future health crisis. Sophie Rankin, Senior User Researcher at NHSX, explains their approach and how the insights will be used.
Our team at NHSX recently completed a discovery into Children and Young People’s Mental Health Services (CYPMHS). Read on to find out what we learned and what’s coming next.
NHSX user researcher Sophie Rankin shares how the team worked together during the children and young people’s mental health discovery. This blog covers the approach to setting research questions, conducting research and analysis, with some practical tips for practising user research as a team.
NHSX CEO Matthew Gould is announcing a call for two part-time Patient Voice Advisors, as part of a big push to make sure the patient voice is built into everything that we do.
Indra Joshi, head of digital health and AI, and Rhod Joyce, head of partnerships at NHSX discuss how we’re streamlining the process for assuring, evaluating and the procurement of digital health technologies through a new open standard and expert external assessor model.
Shirley Sarker, Senior Service Designer, at NHS Digital talks about her experience of mapping out the cervical screening service
NHSX have started a discovery project looking at children and young people's mental health services. The team is looking for help to reach out to young people, parents and staff.
Hayley Sorrell, a product manager at NHSX, talks about user research and service design for the cervical screening discovery project.
Screening is a way of finding out if people are at higher risk of a health problem. NHSX are exploring how to improve the technology used for screening services.
Understanding people’s behaviour is vital to designing better services. NHSX user researcher shares some tips on how you can get this right.